Al Aswad would not accept any exchange or cash refund. Any refund will be done as store credit to be used within 30 days.
Items can only be rejected within 3 days from receiving. Returned items should be in same condition received and in original packaging without any signs of being used or worn. 3% would be deducted from the returned store credit amount as it goes as bank fees. Customer will be charged for the delivery fees. Alaswad is not responsible on fixing, returning or changing the Customized orders since the size was provided by the client.
Cancellation policy :
Orders can be canceled within 24 hours of making the order by contacting customer service , amount that has been deducted will be refunded as store credit